GENERAL
TERMS & CONDITIONS

Thank you for your interest in our service!

Please read these terms and conditions, as they contain information regarding the legal frame of use of the platform, including limitations and exclusions. Please note: that we reserve the right to modify our terms and conditions below.

TERMS

Boat operator: is used to describe the boat owner, Captain, central agent, charter company or any person managing the boat.
Third part service provider: describe any service provider contracted to accomplish your trip

PURPOSE OF THE SERVICE

Zurich Navigate is specialised in boat tour, sailing vacation, small cruise ship and motor boat vacation and provide and developed a platform to enable you to browse and select boats and various related services. Zurich Navigate allow users to connect directly with the Third part service providers and provide and maintain the website.

BOOKING

After submitting your preferred dates and choice of boat Zurich Navigate will reply with confirmation of availability of the boat. If your chosen dates of travel or choice of boat are not available Zurich Navigate will propose a suitable alternative.

A suitable boat alternative, is a selection within the same boat price and destination. The alternative may result either an increase or decrease in the overall price. Zurich Navigate cannot guarantee your chosen dates and choice will be available, as all dates and boat are subject to availability.

Once Zurich Navigate confirmed the availabilities of the boat you selected, we will send you the boat operator contract and you will have up to 7 days to return the contract signed and pay the deposit. (this delay may be reduced due to the boat operator conditions and or the period of the booking and or if the departure date is near. The deposit is generally between 30% and 50% of the total trip price depending on the boat operator and the type of cruise. For reservations made less than 90 days prior to departure, a full payment can be required depending on the boat operator and the type of cruise. For airline or private shuttle reservations confirmed through Zurich Navigate full payment is required at the time of acceptance.

The rental contract is done by the third part service provider and general terms and conditions from the third part service provider takes precedence over the rental agreement offered by Zurich Navigate. All Users must abide by the terms and conditions available in the third part service providers contract.

PRICES

Zurich Navigate guarantee you the BEST PRICE. The description of this service is in the section BEST PRICE GUARANTEE.

Prices offered on the website are proposed to you based on and exchange rates and information provided by the boat operator, and the price is secure when your booking is paid in full. Zurich Navigate retains the right to recalculate the price if the information received by the boat operator is not accurate or in case of important exchange rate fluctuation.

THIRD PART SERVICE PROVIDER

Third parts service providers such as transport companies (transfers by car and private shuttle) hotels, boat operators and owners are proposed depending on the trip package. By using our service, you agree that Zurich Navigate is your authorized representative in regards to the third-party service provider and you agree that Zurich Navigate is performing booking(s) on your behalf. A copy or the terms and conditions from the third part service provider are provided to you with the agreement contract of service.

The third part service provider is responsible for the insurance of the vehicle and the good operations, comfort and security of the passengers.

LAST MINUTE BOOKINGS

We offer a last-minute booking service. However, as the boat booking require the last approval of the boat operator, this is not always possible to find the perfect match according to your request. Zurich Navigate will make its possible to arrange your reservation if possible.

INSURANCE

The boat operators are responsible for the insurance of the boats. Zurich Navigate encourages all travellers to purchase a travel insurance as we are not responsible for cancellation, medical expenses, repatriation, loss or damage to luggage or personal belongings. Consult Zurich Navigate for personal travel insurance at the time of the booing.

 

PASSPORTS & VISAS

Travelers are responsible to obtain a valid travel documents and visa.

RESPONSIBILITY

The third part service provider is responsible for insuring the vehicle, hotel room, boat or any other service and material supplyed by the third part service provider. The third part service provider is responsible for the good operations, comfort and security of the passengers. Zurich Navigate will not be responsible for injury, damage, loss, accident, delay, or irregularity that may occur due to the actions of third part service providers such as boat operator, transport company, hotels etc. Zurich

Navigate shall not be held responsible for potential risks and dangers that you may face during your travel for political reasons, local food on hygiene, medical assistance etc.

Consult Zurich Navigate for extra personal travel insurance at the time of the booing.

GIFT VOUCHER

The vouchers are valid 12 months after date of issue, The vouchers are non-refundable and cannot be exchanged for cash in part or full and is valid for a single charter only. The voucher is cumulable with early booking, long term booking and repeating discount but not valid with any special promotion. Strictly no extension of the expiry date from the date of issue will be allowed. The management retains the right to reject any voucher that has been tampered with or found in any way unacceptable.

CANCELLATIONS

Different cancellation policies may apply to each service booked and by making a booking, you agree to each of their separate cancellation policies.

If the trip is cancelled prior to the departure date due to any act of terrorism, natural disasters, political instability, boat defect, unavailability’s or total destruction or other factors, Zurich Navigate is not responsible for any expenses incurred by you as a result of your trip cancellation. Repayment of funds will be possible depending on the terms and conditions that apply.by the boat operator.

Cancellations will only be accepted in writing, charges resulting and valid at the date of reception of the cancellation and the cancellation policy is