Booking terms — Charter

1. Role of navi-gate

navi-gate acts as an intermediary. The rental contract is concluded between you and the charter company. navi-gate collects your payments on the charter company’s behalf and pays them on to it.

2. Price

The price is per boat, for the whole booked period, all taxes included. navi-gate charges no booking fee: the price shown is the price you pay.

On-site charges (transit log, tourist tax, security deposit, skipper, extras) are shown for information and are paid directly to the charter company at the base.

3. Payment schedule

The payment schedule depends on the boat and is shown to you before any payment, with every date and amount. The first payment includes navi-gate’s commission and the charter company’s first instalment. It is due by the date shown at booking, and the booking is confirmed only once it is received.

Each following payment must be received by navi-gate no later than the due date shown, which is two days before the date on which navi-gate pays the charter company. “Received” means credited to navi-gate’s account: a transfer that has only been sent does not count. Each date means until 23:59, Zurich time.

4. Missed payment

If a payment is not received by its due date, navi-gate may cancel the booking, automatically and without notice, without any refund of amounts already paid.

5. Cancellation by the client

You may cancel a booking by contacting navi-gate or through your account. As long as the first payment has not been made, cancelling is free.

The first payment is non-refundable once made. Each following payment is refunded in full if you cancel before the deadline shown in the payment schedule (the day before the date on which navi-gate pays the charter company). After that deadline, it is non-refundable. If the charter company’s cancellation terms provide for higher fees, those fees apply and are shown to you before payment. Refunds are paid within 14 days.

6. Early return, shortened stay and no-show

The rental is due for the whole booked period. Returning the boat early, shortening the stay or not showing up gives no right to any refund. A change (dates, boat) is handled as a cancellation followed by a new booking, unless the charter company agrees otherwise.

7. Cancellation by the charter company

If the charter company cancels the booking or cannot provide the boat, you are refunded the amount paid, minus navi-gate’s commission. navi-gate’s commission is never refunded in cash: instead, navi-gate gives you a coupon of the same value, valid for 12 months for a new booking on navi-gate.

The coupon can be used up to the amount of navi-gate’s commission on the new booking; what is not used stays on the coupon until it ends. It cannot be exchanged for cash, transferred, or combined with another navi-gate discount.

8. Breakdown or late handover

If the boat is handed over late or cannot sail because of a fault attributable to the charter company, any compensation is agreed with the charter company, according to its terms.

9. navi-gate’s commission

navi-gate’s commission is never refunded, whoever cancels. If the charter company cancels, it is given back to you as a coupon (see above).