Tamra

Rédigées par la société de charter, telles quelles et dans sa langue. navi-gate n'en est pas partie.

Moire Charter – COVID 19 policy Unfortunately, the COVID 19 pandemic is a problem in the whole world, it affected all segments of our lives including travel planning. Positive thing is that the yachts are the best possible isolation and the perfect opportunity to enjoy safe and isolated nautical tourism in beautiful Adriatic coves. In this new situation, one of the most important things is to inform and educate yourself through credible sources. All important information you need to know about coronavirus in Croatia – the latest news, official statements of Croatian Government, Ministry of Health and the Service of Civil Protection you can find on: www.koronavirus.hr/en We are aware of this exceptional situation and we are trying to provide the best solution for our clients. As has always been the case, the safety and security of our guests and staff remain our highest priority. Since its previous charter, the yacht will be quarantined for 72 hours OR sanitized using all surface sanitizer. All our yachts are deeply cleaned and disinfected after every charter. Inside and out, we clean and hoover every inch of the yachts and pay special attention to the heads and gallery. Anti-bacterial hand and surface spray are available on every yacht for your use during your charter. We are also providing cleaning supplies for guests. Pillows, blankets, and dishcloth will be washed and at least 72 hours in quarantine. t’s possible to organize groceries delivery before the check-in. Boat notes will be sent to you in advance of your charter and the final handover on the day will, as far as possible, be carried out on the pontoon. Our staff will be available to assist and support you in any way possible but will always follow our prescribed safety precautions. We have placed a poster on board each of our yachts to remind you and your crew of the guidelines regarding protecting yourself against Coronavirus. Before entering on board, we will make a final check that includes an additional round of cleaning with anti-bacterial disinfectant. We will wipe down all of the “high touch” areas including handrails, kitchen elements, saloon table, toilet, door handles, wheel, etc. Payment conditions and cancellation To make it easier for the clients – we are changing the payment policy in our charter contracts, and from (01.12.2020.) it will be like this: • 25% as Down Payment • 25% 90 days before departure • 50% as Full Balance due 30 days before departure. Special Cancellation Conditions: Coronavirus does not have to ruin your sailing vacation and unforgettable experience; you can save your reservation for later dates in 2021 or 2022. Before the Full Balance due date, COVID 19 related reasons cannot be applied for cancellation. If cancelled before the Full Balance date, standard Moire Charter Terms and Conditions will apply. Between the Full Balance due date and the day before departure, customers are entitled to cancel due to the following Covid 19 related reasons: • Lockdown in your country or the country of embarkation at the date of departure; • Mandatory quarantine in your country or the country of embarkation at the date of departure; • Travel ban issued by the government of your country concerning the country of embarkation at the date of departure. • If you or your crew are affected by Coronavirus - just send us a scanned positive test For these reasons, we will offer a transfer of the dates/boats – depending on the availability, in the active season or next season. If the costs of the new boat/dates are higher, the client will have to pay the difference, and if they are lower, there is no possibility for a refund. For any other cancellation reason, standard Moire Charter Terms and Conditions will apply. Moire Charter undertakes to inform all its loyal and future Clients promptly of the above change of conditions.