Kugu 1

Rédigées par la société de charter, telles quelles et dans sa langue. navi-gate n'en est pas partie.

The contract Correspondence between Güldeniz Sailing Cruises and the Group Organiser is conducted by email and by telephone. A legal contract (established by the email correspondence and the issuing of an invoice) is binding once holiday dates have been agreed and the client's deposit has been cleared through the Guldeniz Sailing bank account. The group organiser is, from then on, responsible for supplying Güldeniz Sailing Cruises Ltd. with all monies owed in the time frame below and all relevant and necessary information for travel to Turkey or Greece for all the members of his/her group. Payment A deposit must be paid to Güldeniz Sailing Cruises by the organiser of the group at the time of booking. The full balance is due 6 weeks before the first day of the holiday (unless different arrangements are agreed upon). The holiday is not secure if the balance has not been paid before the six week deadline and Güldeniz Sailing Cruises retains the right to sell the week or period on to other clients. The original deposit will be forfeited. Health Insurance and Passport Requirements. Clients are responsible for and must have health and travel insurance. Their visa, passport and other critical information must be current. Güldeniz Sailing Cruises cannot accept any liability or responsibilities for these matters, which remain the whole responsibility of each individual client during their holidays. Turkish law requires that persons entering Turkey have passports valid 6 months after the first entrance to Turkey. It is important that the group organiser alerts his/her group to this information. Cancellation. The date of cancellation applies when Güldeniz Sailing Cruises has been notified by email or hard copy during office hours between 9 am and before 5pm on the date of the receipt of the client's wish to terminate their holiday. Notification after 5pm will be considered to have been received on the following working day. The following charges apply after the booking confirmation; a) Cancellation between confirmation and 100 days before departure: reservation costs + 30% of the total price b) Cancellation between 100th day (included) and 42 days before departure 60% of the total price. c) Cancellation between 42nd day (included) and 14 days before departure 80% of the total price. d) Cancellation 14 days or less before departure 100% of the total price. Güldeniz Sailing Cruises will supply invoices etc. for any insurance claims. Changes by the Gulet provider The Gulet/Yacht provider has the right to change the contract due to circumstances beyond their control. In this case the client is free to cancel the agreement within 72 hours after notification of the changes, except in case of a change of the captain or gulet or route. The Gulet provider will offer, if possible, equal or better alternative if major changes to the contract have to be made. The Gulet provider has the right to change the route and journey depending on weather conditions whenever the captain of the ship decides to do so. In this case the clients have no right of compensation. Changes by the client Until 10 weeks before the departure the client can ask to change the departure date to another date in the same year or the following year. For individual bookings a fee of € 50,- per person or for private charter € 500,- per gulet will be charged. The price for the new date will be applicable. For private charter the number of guests can be changed until 2 weeks before departure, if the number is smaller the amount for f&b will be reduced. Changes less than 2 weeks before departure are considered as a cancellation without refund. Liability Any dissatisfaction or problems experienced by the Group Organiser and his/her party should be raised with the captain as soon as they become apparent. The captain and his crew will endeavour to rectify the problem if it is within their control. The Gulet provider will consider all complaints and if established that they are liable, they will consider compensation. Exclusion and restrictions of the liability The Gulet provider is not liable for damages usually covered by travel, medical and/or cancellation insurance of the clients. The liability of the Gulet provider is limited to the monies originally paid to Güldeniz Sailing Cruises for the period agreed and the services provided on-board. This excludes excursions, water sports, flights, hotels and transfers and any other related expenses, which are the responsibility of the clients (the Group Organiser) and the service provider. Force Majeure Force majeure; this means abnormal circumstances of which the consequences, in spite of all precautionary measures, could not be avoided. The Gulet provider cannot be held responsible in these circumstances. Health and Safety Strict safety instructions are issued by the captain of the gulet soon after embarkation of the client and his/her group. It is imperative that clients adhere to the safety rules. Clients are obliged to inform the gulet provider about any medical circumstances that can have an effect on the itinary and cruise. Damage The charterer is not allowed to invite extra people on board without permission of the captain. The Group Organiser and his/her group are responsible for any damage they cause and are liable for any repairs required and bills to be settled before leaving Turkey.